How we collect every piece of information you provide on Spin Casin, why we collect it, where it is stored, and whether it is ever shared with anyone — all of it is clearly set out here.
How Spin Casin Keeps Every Member's Data Secure
TLS 1.3 encryption is active at every step — from site access to payment. Even if intercepted during transmission, your data cannot be read.
Spin Casin never sells or shares member data with advertisers or any third-party commercial entity — that is our commitment.
Only the information necessary to provide our services is requested. Spin Casin does not collect data beyond what is needed.
Every member has the right to view, correct, or request deletion of their personal data — at any time.
All data is stored on servers in compliance with internationally recognised security protocols. Regular security audits and penetration tests are conducted.
What data is collected, why it is collected, and how long it is kept — everything is clearly explained on this page.
To view or delete your personal data, write to us at support@spincasin.com. You will receive a response within 72 hours.
Important Notice: By registering with or using Spin Casin, you are considered to have accepted this Privacy Policy. If you have any questions about how your data is used, please reach out to our support team.
Spin Casin Various types of information are collected while you use the platform. The sections below explain what data is collected and under what circumstances.
During registration, you provide certain information directly — such as your name, mobile number, email, and date of birth. These details are required to create an account, as they are needed for age verification and communication purposes.
When a payment is made, transaction details are recorded — including the payment method, amount, and timestamp. Spin Casin never sees or stores your bKash or Nagad PIN or password; that information is exchanged directly with the payment provider.
Certain technical information is automatically collected while you use the platform — such as IP address, device type, browser, operating system, and session duration. This data is used to improve security and service quality.
Simply put — to provide you with a better experience. But it's worth explaining in more detail, because Spin Casin believes you should always know exactly why your data is being used.
Age is verified through the KYC process using your name and date of birth. This is essential to ensure that no one under 18 is able to use an account.
Payment information is used to process deposits and withdrawals securely. Transactions are monitored to prevent fraud.
Our support team needs access to relevant account information to resolve issues effectively. Without it, providing meaningful assistance is not possible.
IP and device information is used to detect unusual logins or transactions, keeping your account secure.
Usage patterns are analysed to improve the interface and our services. This analysis is based on aggregate data, not individual users.
Your email is used to send you relevant offers and updates. You can unsubscribe at any time if you no longer wish to receive them.
Spin Casin enforces security at both the technical and administrative levels. A single password is never enough — multiple layers of protection are essential.
You also play an important role in keeping your account secure. Use a strong password, keep 2FA enabled, and always log out after using an unfamiliar device.
Spin Casin believes data belongs to the member. That is why every member holds several important rights over their own information.
To find out what information Spin Casin holds about you, submit a request to support. It will be provided within 30 days.
If your information is incorrect or outdated, you may request a correction. Name changes are also possible upon providing valid identification.
If you close your account, you may request deletion of your personal data. However, certain records may need to be retained to meet legal obligations.
You may request a download of your betting history and account data as a single file.
To stop marketing communications, use the unsubscribe link in any of our emails or reach out to support directly.
If you wish to restrict how your data is used for specific purposes, please contact our support team for details.
Spin Casin's website and app use cookies and similar technologies. Cookies are small text files stored on your device. They help keep you logged in, remember your preferences, and provide data that helps us improve our services.
Required to maintain login sessions and ensure security. Disabling these cookies will prevent the site from functioning properly.
To understand how the platform is being used. This can be disabled from your browser settings.
You can block or delete cookies through your browser settings. Keep in mind that disabling essential cookies may cause issues with staying logged in and some features may not work properly.
Not all data is retained in the same way or for the same duration — each type has its own purpose and retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information (Name, Email) | For the duration of active account + 5 years | Legal & Regulatory Obligations |
| Transaction Records | 7 Years | Anti-Money Laundering Regulations |
| KYC Documents | 5 Years (after account closure) | Licensing Obligations |
| Support Conversations | 2 Years | Service Quality Verification & Dispute Resolution |
| Log Files (IP, Session) | 6 Months | Security Monitoring |
| Marketing Preferences | Until Unsubscribe | Personalised Communications |
Once the above retention periods expire, data is securely deleted or anonymised in a way that makes personal identification impossible.
Spin Casin strictly prohibits anyone under 18 from creating an account or using the platform. If data belonging to a minor is discovered to have been collected, it will be deleted immediately and the associated account will be closed.
If you become aware that a minor is using Spin Casin, please notify support immediately. This is treated as a serious matter and immediate action will be taken.
Spin Casin may update this Privacy Policy from time to time. For significant changes, a notification will be sent via email or displayed on the platform, and the 'Last Updated' date on this page will be revised accordingly.
Continued use of the platform after any policy update constitutes acceptance of the revised policy. If you do not agree with the changes, you may request account closure.
For any questions about this policy, or to request access to or deletion of your data, please contact the Spin Casin data protection team.
Support@spincasin.com
Data Requests: Response Within 72 Hours
From any page on the site
Response: Under 2 minutes
Frequently Asked Questions About the Privacy Policy